We treat your privacy very seriously. Please read the paragraphs below about how we protect and use your data and cookies on this site.
Here we tell you how your personal information is used by The Services Family Limited (equals®). Please read this Privacy Notice to understand how we use and protect the information that you provide to us. We also explain how the information we collect is used and you will find this in the terms and conditions of the service and 'how it works' sections.
The Data Protection Act 2018 (DPA) and the General Data Protection Regulations (GDPR) 2018 requires us to manage all personal information in accordance with the Data Protection Principles. In particular, we are required to process your personal information fairly and lawfully. You have our promise that we will do all of what the law requires of us. This means that you are entitled to know how we intend to use any information you provide. You can read the 'how it works' sections during registration for 'equals mirror' and then decide whether you want to give it to us before committing to the service.
All our employees are responsible for maintaining customer confidentiality. We provide training and education to all employees about data handling and security and remind them about these important obligations. In addition, our policies and procedures will be regularly audited and reviewed.
Your personal information will be held securely so that we (either now or in the future), can manage your relationship with us. This will include the information you provide when you register and any additional information provided by you or others in various ways, including:
We promise not to retain your personal information for longer than is necessary for the maintenance of your account, or for legal or regulatory requirements. You have the right to delete your personal information if you so wish and all operations will cease forthwith – this is “your right to be forgotten”. However, for certain transactions we are required by law to retain data on you for a period of 7 years.
We may use the personal information we hold about you for the following administrative activities:
We also use information for the following data processing activities:
By processing this information – it enables us to better understand your needs and provide services in an efficient way. Your data may also be used for other purposes for which you have given your specific permission, or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act and the GDPR. For example, we will have to disclose your personal information:
The GDPR sets out your rights, the principles required of us by the Information Commissioner and how we will respond to each:
Our website may include hyperlinks to, and details of, third party websites. Once you have linked to a Third Party we obviously have no control over, and are not responsible for, the privacy policies and practices of third parties.
Services Family Ltd is registered with the Information Commissioner’s Office under reference: ZA455772.
Information Commissioner’s Office is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
We keep our Privacy Notice under regular review and we will reflect any updates within this notice. This Privacy Notice was issued in March 2019.
For further information please contact us.